Provider Documentation
The following providers are supported by the audriga migration service with the given limitations*:

Note: The provider list of our application contains many more providers, for which no additional notes are given.

1&1

  • limited to 2 GB (Hosting) resp. 10 GB (MailXchange) storage space per mailbox
  • limited to 25 GB (Hosting) for all mailboxes
  • attachments up to 100 MB
  • up to 40,000 (Hosting) resp. 200,000 (MailXchange) emails per mailbox
  • When migrating from this provider, not that access to mailboxes will be blocked by default when a related domain is transfered as well. Therefore, either check wither the provider's support before, or carry out the email migration before switching a related domain.

Arcor

  • limited to 50 MB (PIA basic), 500 MB (PIA special) bzw. 1 GB (PIA plus) storage space
  • attachments up to 35 MB
  • number of personal folders limited to 10 (PIA basic), 10 (PIA special) resp. 100 (PIA plus)

Domainfactory

  • limited to 4 GB (Mail) bzw. 16 GB (MangedExchange) storage space per mailbox
  • attachments up to 100 MB

Freenet

  • limited to 500 MB (Basic), 2,5 GB (Plus) resp. 1 GB** (Power) storage space
  • attachments up to 100 MB (Empfang), 20 MB (Versenden Basic) and 60 MB (Versenden Plus und Power)

GMX

  • limited to 1 GB / 1,5 GB (FreeMail), 5 GB (ProMail) resp. 10 GB* (TopMail) storage space
  • attachments up to 20 MB (FreeMail), 50 MB (ProMail) and 100 MB (TopMail)
  • number of personal folders limited to 20 (FreeMail), 100 (ProMail) resp. 256 (TopMail)
  • folder hierarchy may not exceed three levels

GoDaddy

  • Please check the feature set of your GoDaddy mailbox. Some packages only allow access by Webmail. Such mailboxes can not be accessed by our service without an upgrade.

Google Apps / Google Mail (GMail)

  • In case the username and password are not accepted by the email migration service even that you are sure that they are correct, please visit http://www.gmail.com. Google Mail is sometimes very picky in providing access to email accounts. On the Google Mail website you will be asked to approve access to your account from an IP address in Ireland. Please approve this as the IP address is used by the email migration service or allow less secure apps to access your account. If you are using 2 factor authentication, we recommend that you create a so called application-specific password.
  • limited to approximately 7GB storage space (free service) and 20 GB (Premium)
  • attachments up to 25 MB
  • IMAP has to be manually activated: Instruction
  • Google Mail allows for ca. 2 GB mail traffic per day. Beyond this limit, an account may be blocked for 24 hours. While our service respects this limit (which results in a slower migration) we can not completely rule out problems. You should not access your Google Mail account with other devices during the migration process (e.g., mobile phone synchronisation or other email clients).
  • Since Gogle Mail is restricted to one connection and the 2 GB traffic limit per day, the migration of large accounts may take considerable time.
  • Please not that emails that have no label assigned ("Archive") will not be migrated. Please assign a label to those mails before starting a migration. You can find all unlabled emails by searching for "has:nouserlabels" in Gmail.

Green.ch

  • When migrating greenBusiness email accounts (Microsoft Exchange) you have to enable IMAP access (Anleitung)
  • Only emails will be migrated automatically - please contact the support, if you also like to migrate contacts and calendars

Strato

  • limited to 2 GB storage space per mailbox
  • attachments up to 100 MB

Outlook.com (also known as Hotmail/Live.com)

  • Limited to 28 folders (inlcludes existing default folders)

T-Online Mail

  • limited to 1 GB storage space per mailbox
  • attachments up to 32 MB (Sending) and 50 MB (Receiving)
  • limited to 30 folders
  • folder hierarchy may not exceed three levels

Web.de

  • limited to 12 MB / 1 GB (FreeMail) resp. unrestricted (ClubMail) storage space
  • attachments up to 4 MB (FreeMail) und 50 MB (ClubMail)
  • number of personal folders limited to 40 (FreeMail) resp. 256 (ClubMail)
  • folder hierarchy may not exceed one level

Yahoo! Mail

  • attachments up to 25 MB

* Information is subject to change by the respective providers. No responsibility is taken for the correctness of this information.

** Limit of the starting volume of the rate which implies that the audriga migration service can not transfer further emails